Clerical Training
This training will provide an overview of the clerk’s role in performing WIC services including program eligibility determination. It will help the participant to apply WIC policy, based on federal regulations, to clerical functions. The participant will gain skills in customer service and communication enabling them to better serve the clients in their programs and to function as WIC team members.
Please check recommended pre-requisites before registration.

In-Person Training
1 day, 9:00 a.m. – 4:00 p.m.
WIC Clerical Training Agenda
Virtual Training
Please log-on to the Zoom link 10-15 minutes before the training to ensure that your technology is working. Cameras and mics are required.
2 days, 8:30 a.m. – 12:30 p.m.
WIC Virtual Clerical Training Agenda
2026 Dates & Locations
February 4-5, 2026
8:30 a.m.-12:30 p.m.
Virtual Training
April 8-9, 2026
8:30 a.m.-12:30 p.m.
Virtual Training
August 5, 2026
9:00 a.m.-4:00 p.m.
In-Person (Lansing)
Registration closes July 28, 2026