This training will provide an overview of the clerk’s role in performing WIC services including program eligibility determination. It will help the participant to apply WIC policy, based on federal regulations, to clerical functions. The participant will gain skills in customer service and communication enabling them to better serve the clients in their programs and to function as WIC team members.
Please log-on to the Zoom link 10-15 minutes before the training to ensure that your technology is working. Cameras and mics are required.
All participants registering in advance will receive a Participant Reminder with the training details. If you do not receive a confirmation email prior to the event, or if you have any questions regarding registration, please contact MPHI at (517) 324-8330.